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Hi CARE SOLUTION

2024-02-21
|
5
min

Through the Hi MATE mobile application and the SOS button behind the steering wheel, customers can quickly and easily report faults with the Hi CARE solution.

If there is a serious problem of failure or malfunction of the device or drive unit, a professional engineer will contact you within 48 hours after accepting the error report to provide a solution and replace the spare parts.

The Hi CARE solution analyzes operator driving habits and provides guidance to improve work efficiency, continuously monitoring equipment in good working order, and performs on-site preventive maintenance when necessary. (Planned for release in North America and South Korea in the first half of 2021.)

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Prepare monthly activity reports

  • Engine running time, fuel consumption, idle speed, power mode speed, etc.

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Oil analysis services

  • Prevent serious damage by testing engine, transmission, hydraulic pressure and gear oil.

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Emergency services

  • Dispatch experts from the high-tech team and provide direct support to customers

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Integrated DTC control system

  • Performs integrated DTC monitoring using Hi MATE.

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Warranty repair

Technical Diagnostics
We diagnose all types of technical hydraulic systems, electrical systems, moving and wear parts with high-precision instruments and computers on call, and perform inspection and computer diagnostics of diesel engines with conventional and electric injectors.
Engine repair
Our engineers and experts, with many years of experience, not only rebuild the main components of all types of diesel engines, but also perform routine and major repairs at a high level of quality, and test, adjust, and inspect them according to customer requests.
Technical overhaul
Hyundai, Virtgen, Tonli and all types of technical equipment aggregates, hydraulic systems, electrical systems, fast wearing parts, hydraulic high pressure hoses and all types of diesel engines are overhauled according to standard procedures.
Hydraulic rod mounting
We will provide the service of laying the hoses that are essential for the hydro system according to the standards set by the factory and based on the customer's needs with the latest advanced equipment.

Advice

Technical productivity improvement and guidance

advantages

24 hour directory
center
Comprehensive Repair Center
Warehouse for spare parts
Local representatives
Over 50 mechanical engineers
Fully equipped repair vehicles